By default however, Public Folders have no associated email address, although one can be assigned to enable the resulting Mail-enabled Public Folder to receive email messages. Like Shared Mailboxes, Public Folders also allow multiple users to save to or read from a common folder in Outlook. Public FolderĪ Public Folder is a deprecated service that Microsoft is phasing out in favour of Shared Mailboxes. Note 1. All folders or sub-folders created within a Shared Mailbox share the same access permissionsas the Shared Mailbox - you cannot have different access permissions for a particular sub-folder with a Shared Mailbox. ![]() Once created, see the User Guides below to Access the Shared Mailbox from Outlook on a PC or Mac. Shared Mailboxes are created on request by the ITS Service Desk. It can also contain folders and sub-folders, which everyone with access to the Shared Mailbox can save to or read. ![]() It can serve as a common repository for a departmental email address. A Shared Mailbox is a mailbox to which multiple users have access and from which, multiple users can send/receive messages.
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